WEB PAGE FUNDAMENTALS
[5]
16 June 1997
Extending the Information
Infrastructure
to the Entire Organization
Standard Repository for Reference Documents
- A data management office should be responsible
for maintaining a library of reference documents. These should be current
with a standard name used for the latest version, and a standard means
for accessing previous versions.
- There should be a searchable description catalog
that makes it easy to find document by topic.
- There should be a means of capturing assessments
of applicability of each document to various IPTs, functional areas, and
tasks.
Hierarchical Navigation Structure for Entire
Organization
- It should be possible to tree down from the activities
and information relevent to the highest levels of the organization; through
the various teams and directorates/divisions/offices; through the functional
areas / products of the teams; down to the individual tasks and information
perspectives of particular individuals as necessary.
- These hierarchical structures should reflect
the natural hierarchies that exist within the organization. Navigation
should be intuitive and obvious.
Standardized Interfaces between Teams within
the Organization
- Teams that recognize a need to interface should
meet and create the interface needed to allow them to function effectively
together.
- Team interfaces should define the format and
expected content for information that the teams require from one another.
- Team interfaces should also define how services
are requested and statused, and the expected turnaround time for various
services. In some cases this will have to be negotiated based on current
team workload and the priority of various tasks.
Standardized Management Interfaces
- Management feedback is required for teams to
operate effectively. Individuals and teams need feedback to understand
what they are doing right, and where they could improve.
- This requires that management be given the necessary
information by which to assess how well the team is performing its tasks.
- This also requires that teams have a means for
informing management of resource constraints and impacts on delivery of
products so that management can be involved in prioritizing tasks and mitigating
impacts of resource shortfalls.
- Management also needs to provide the larger picture
that shows how tasks are interrelated and that assigns priorities to various
mission objectives and tasks.
Replicating the Information
Environment
Official Information versus Working Information
- Official information requires a higher degree
or configuration management and in general must go through some kind of
review and approval cycle before it can be released.
- Working information is less polished and less
formal and may contain information that while valuable at the working level,
is not suitable for release outside the team or the organization.
- Working information is generally subject to rapid
change/revision and may be in various states of "draft".
- Working information should permit a freedom of
expression that may or may not be appropriate for official release.
- Working information should capture the basis
for various analyses and decisions. Further, it should capture the real
status of everything that is being worked by the organization. If possible,
this should be captured in a manner so that others can continue any tasks
in the event that the primary POC becomes unavailable for any reason.
Maintaining Configuration Control
- Configuration Control responsibility for each
official document should be explicitly assigned to some IPT or organization.
- Configuration Control for working information
should be governed by working level process definitions of the individual
IPTs. Where possible, working level processes should be standardized at
the SE IPT level to provide consistency in the working environment for
individuals that move from one IPT to another or that support multiple
IPTs.
Media for Distribution
- Official information might be made available
at web sites so that users outside the organization can access it.
- Official and/or working information might be
written to CD ROMs on a monthly basis and disseminated to those with a
need to know.
- Information that changes between "releases"
and new information that is generated could be disseminated via e-mail,
or zip drive disks to the organizations and individuals that need the new
or changed information.
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