Red Shift Internet News Letters


Red Shift Newsletter for December 2008




 
Your DSL Phone line and you: by Tech Aaron, Internet Specialist

 
Important Information About Your DSL Phone Line During the holiday season it is very easy to forget to pay your bills or put them off another month, however did you know that if your AT&T phone line gets disconnected your DSL service has to be reordered? If your AT&T phone service is interrupted, this can cause around three (3) weeks of internet down time, sometimes more depending on the re-connect situation.
 

How To Contact Support:
by Tech Aaron, Internet Specialist 
 
Did you know there are several ways you can contact our Award Winning Technical Support Staff?
 
1. E-mail us at support@redshift.com 
 
2. Use our new Live support button at http://redshift.com/contactus.php to chat live with a support representative! or use this super secret direct link.
 
3. Call us at 831-655-8710 (Monterey) or 831-755-7700 (Salinas)
 
 
Holiday Photograph Hosting:
by Tony Cricelli, Chief Technology Officer
 
Many of us take lots of photographs, some of which we want to share with family and friends. Often we want to preprocess the photos, for example, crop, straighten, sharpen, etc.... and then share the finished masterpieces.  There is a fantastic free program called Picasa which can be downloaded here:
 
 
Once you install Picasa you can use it to process your photos and then with a click of the button you can use it to publish your photos to your Red Shift hosting account.  Picasa also starts up automatically when you connect your camera and imports the photos and videos.  
 
Then all you have to do is email the link to your friends and family without having to email individual photos.  Using a program like Picasa which will import, process and publish your photos takes all the aggravation out of the process.  If you have any questions on setting up Picasa with your Red Shift hosting account contact  our Internet specialists.

Red Shift Wishes Everyone a Happy Holiday and a Very Successful New Year! from All of Us At Red Shift Internet Communications


While most of us will be sipping our favorite beverage and roasting chestnuts, Red Shift Staff will be available to help you with all of your Internet needs.  Our holiday phone support hours are  10-5 Christmas eve and Christmas day, and 10-5 New Years eve and New years day.  We wish you all a  fun and safe holiday season and very a healthy and successful New Year!

Santa Bringing You a New Computer This Year? by Chris Rauber, Director of Sales


Red Shift can setup, optimize and secure your new computer for only $79! Just bring us both your old and new computers and we will transfer all your personal data, optimize your new operating system to help it run more efficiently and then secure your new computer with anti-virus software. Walk-ins are welcome at both our Monterey or Salinas locations! (Data transfers from functional computers only. Additional fees may apply.)



Free Office Productivity Software? Could It Be True? by John Carpenter, Salinas Store Manager


Word processing software can be very expensive. It's not surprising to find productivity software priced well over $300.00, and often that is simply to upgrade a prior version that you have already purchased. New computers that are available for purchase at major retailers usually include trial versions of popular productivity packages that in fact expire shortly after activation.  The good news is that there are free alternatives to purchasing expensive software:

Open Office is probably the most popular of these alternatives. It is a full featured productivity package, offering near perfect compatibility with the most common file types. You may download the Open Office installer at  http://www.openoffice.org

Google has also entered the word processing fray with their Google Docs web application. It is still new and may have a few bugs, but free is a good price.

http://www.google.com/google-d-s/intl/en/tour1.html




Our mailing address is:
Red Shift Internet Communications
712 Hawthorne St
Monterey, CA 93940

Our telephone:
Monterey: 831-655-8710
Salinas: 831-755-7700

The Salinas Store hours M-F 9-6pm
The Monterey Store hours M-F 8-5pm
Phone Support hours M-F 8-7pm
Phone support hours Weekends 9-5pm
Holiday hours 10am-4pm



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